Security and your data

Your team's memory belongs to your team.

This page says exactly what mem-sync reads, where it goes, who can see it, and how you take it back.

Where a note goes

  1. your laptop

    Claude writes a note

    claude-mem records a short note about what Claude did. Your prompts and raw tool output stay in its local database.

  2. your laptop

    mem-sync picks what to share

    Only notes from folders you linked to a space are sent, and nothing at all while sync is paused.

  3. in transit

    Sent over HTTPS

    Each machine signs in as a person on your team. The hub checks that person can reach the space before it accepts or returns a note.

  4. your hub

    Stored where you chose

    On our hosted hub, in your own Postgres database, or on your own server.

What you control

Which folders are shared

Nothing is shared until someone links a folder to a space. Pause a folder at any time.

Who sees which project

Admins give each person access to whole projects or to single spaces. Nobody else can read them.

Delete for everyone

The author or an admin can delete a shared note. It is removed from the hub and from every teammate’s machine on their next sync.

Where it is stored

Point the hub at your own Postgres; it then holds the only copy of your notes.

Export and leave

Export every note at any time. Close the workspace and our copy is deleted within 30 days.

Ask stays inside your access

Answers use only notes the person asking can already see. Notes sent to the model for an answer are not used to train it.

Sign in with the login you already use

Hosted hubs sign in with Google, GitHub or Microsoft, or sit behind your own Cloudflare Access for Okta, Entra, Google Workspace, any OIDC or SAML provider. Machines and scripts use service tokens or API keys.

Secure your hub

Services we use

These companies process data so mem-sync can run. On the self-hosted plan, only the ones you configure are involved.

ServiceWhat it does for usData it sees
Hetzner (Ashburn, Virginia, US)Runs the hosted hubShared notes, account details (hosted plans only)
CloudflareNetwork and sign-in in front of the hubRequest metadata, email address used to sign in
AnthropicAnswers questions asked with AskThe question and the notes needed to answer it

Found a security problem?

Email [email protected]. We reply within 3 business days and credit researchers who report responsibly.